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Numbers that matter

What is average order value (AOV)?

AppZet team3 min readLast updated 5 October 2026

Why it matters

A higher AOV means more money from the same number of customers, without spending more to bring people in.

Ways to raise it

Suggest a drink or dessert, offer combos, add useful add-ons like extra cheese, and train staff to ask "anything else?".

Track it by channel

Dine-in, pickup and delivery often have different AOVs. Watch each one so you know where to focus.

How AppZet Billing handles it
  • Sales reports for any period give total sales and the number of orders; divide one by the other.
  • Add-ons and sizes on dishes make upselling easy at the counter and online.
Setup guide: Read your sales and GST reports →

Frequently asked questions

Is AOV the same as average ticket size?

Yes. Average order value, average bill value and average ticket size mean the same thing.