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Token numbers & advance orders

Call token 12, and book Saturday cakes today

Give the orders you choose a token number that starts at 1 every day, and book orders for a later date and time with an advance payment.

  • Token numbers that restart every day
  • Token on the bill and the kitchen ticket
  • Book an order for a date and time
  • Take the balance and hand over on the day
Token numbers & advance orders
Token numbersEach order of the types you choose gets the next token. The kitchen calls it, the customer waits for it.
Choose the order typesA settings switch and a list of order types, for example pick-up and takeaway but not dine in.
Advance ordersA birthday cake for Saturday 5 PM: customer name and phone, a note for the kitchen and the advance paid now.
The advance orders listSee what is booked, take the balance on the day and hand over. No more paper diary.
Token numbers

Each order of the types you choose gets the next token. The kitchen calls it, the customer waits for it.

Choose the order types

A settings switch and a list of order types, for example pick-up and takeaway but not dine in.

Advance orders

A birthday cake for Saturday 5 PM: customer name and phone, a note for the kitchen and the advance paid now.

The advance orders list

See what is booked, take the balance on the day and hand over. No more paper diary.

The basics

Why tokens and advance orders?

At a busy counter customers cannot tell whose order is next. A short token number the kitchen can call solves it without names or table numbers.

Bakeries and caterers take orders days ahead with money in advance. Keeping them in the billing system means the advance, the balance and the pickup are all in one record.

How it works

  1. 1 Turn tokens on

    Open the token settings, switch tokens on and pick the order types that get one.

  2. 2 Bill as usual

    Each of those orders shows its token on the bill and the kitchen ticket.

  3. 3 Book an advance order

    In the POS tick Advance order, enter the date, time, customer and the advance.

  4. 4 Hand over

    On the day open Advance orders, take the balance and hand over.

Common questions

When does the token restart?

It restarts at 1 every day.

Does an advance order need a customer?

Yes. It needs the customer name and phone so you can find them on the day.

See token numbers & advance orders on your own menu

Book a free 30-minute demo with our team.