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Void, refund & split payment

Control every rupee on every bill

Cancel a bill with a reason, refund when a customer returns something, and take part cash and part UPI on one bill, with invoice numbers that follow your financial year.

  • Void a bill with a reason, only for permitted staff
  • Refund with the stock and the books kept right
  • Split a bill across cash, UPI and card
  • Invoice numbers per financial year
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Void, refund & split payment
Void with a reasonA cancelled bill stays in your records with who cancelled it and why. Staff need the void permission.
RefundsRefund a customer and the sale, the cash and the stock are all put right. Staff need the refund permission.
Split paymentRs 300 cash and Rs 200 UPI on one bill. The reports show each mode.
Invoice numbers per financial yearNumbers like ABC/26-27/0001 follow your financial year and start again each April.
Void with a reason

A cancelled bill stays in your records with who cancelled it and why. Staff need the void permission.

Refunds

Refund a customer and the sale, the cash and the stock are all put right. Staff need the refund permission.

Split payment

Rs 300 cash and Rs 200 UPI on one bill. The reports show each mode.

Invoice numbers per financial year

Numbers like ABC/26-27/0001 follow your financial year and start again each April.

The basics

Void and refund: what is the difference?

A void cancels a bill that should not have been made, for example a wrong order. A refund gives money back on a bill that was real, for example a returned dish.

Both leave a record, so an owner can see who did it and why, which is the best defence against bills disappearing at the counter.

How it works

  1. 1 Give the permission

    In Roles, tick Void and Refund only for the staff who need them.

  2. 2 Void a bill

    Open the bill, choose Void and pick a reason.

  3. 3 Refund

    Open the bill, choose Refund and enter what to give back.

  4. 4 Split a payment

    At payment add a second mode and split the amount.

Common questions

Can a cashier void a bill?

Only if you give that role the void permission. The owner always can.

Does a voided bill count in reports?

No. Voided bills are left out of sales, but you can still find them.

Works well with

POS billingDine in, pick up, delivery, reservation and quotation from one screen. GST billingGST on every bill, GST reports and your GST number on the invoice. Income, expenses & cash registerDaily costs, other income and a cash drawer that adds up.

See void, refund & split payment on your own menu

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