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Customer data & privacy

Handle your customers' data properly

Record who agreed to offers, give any customer a copy of their data, erase their personal details when they ask and keep a log of who changed what.

  • Dated consent for offers, with where it came from
  • Download all data held about a customer
  • Erase personal details and keep the bills
  • Audit log of important changes
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Customer data & privacy
Consent historyAgreed, withdrawn or unknown, with the date and whether it came from the counter, the feedback page, an email link or the online store.
Data copyOne zip with the customer's bills, payments, feedback, wallet and consent history.
Erase on requestNames, phones, addresses and notes are removed. Bills stay because the law needs them.
Audit logWho changed settings, voided a bill, refunded or exported data, and when.
Consent history

Agreed, withdrawn or unknown, with the date and whether it came from the counter, the feedback page, an email link or the online store.

Data copy

One zip with the customer's bills, payments, feedback, wallet and consent history.

Erase on request

Names, phones, addresses and notes are removed. Bills stay because the law needs them.

Audit log

Who changed settings, voided a bill, refunded or exported data, and when.

The basics

Bills are not offers

A bill or receipt belongs to the sale and needs no consent. An offer is marketing and does. AppZet keeps the two apart, so a campaign can only reach customers who clearly agreed.

How it works

  1. 1 Record consent

    On the customer form or through the feedback page.

  2. 2 Export when asked

    Open the customer's privacy page and download the copy.

  3. 3 Erase when asked

    Confirm, and the personal details are removed.

  4. 4 Review the log

    Search the audit log for any change.

Common questions

Are bills deleted when I erase a customer?

No. Bills are kept for your books. The customer's name and contact details are removed from them.

Is this legal advice?

No. These tools help you follow the rules; check your own obligations with a professional.

Works well with

CampaignsEmail or WhatsApp offers to the customers who agreed to hear from you, with results. Customer insightsSee who is new, who is regular, who is slipping away and who spends the most. Staff, roles & HRMStaff logins with permissions, attendance, leave and payroll.

See customer data & privacy on your own menu

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