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AppZetBilling
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Guest feedback

Hear it from the guest before Google does

Every bill can carry a small QR code. The guest scans it, rates the visit and leaves a note, with no sign-in. You see every rating, and a low one reaches you the same day.

  • QR on the thermal bill and the A4 invoice
  • Stars for the visit, the food and the service
  • Alert to the owner on a low rating
  • Happy guests get a Share on Google button
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Guest feedback
Nothing to installThe guest scans the QR with the phone camera. One rating per bill, no account.
Low ratings reach youA rating of 1 to 3 stars rings the bell for the owner, so you can call the guest back.
Happy guests, public reviewsA guest who gives 4 or 5 stars sees a button to share it on your Google page.
Thank them with pointsIf you use loyalty points, a rating can give the customer bonus points.
Nothing to install

The guest scans the QR with the phone camera. One rating per bill, no account.

Low ratings reach you

A rating of 1 to 3 stars rings the bell for the owner, so you can call the guest back.

Happy guests, public reviews

A guest who gives 4 or 5 stars sees a button to share it on your Google page.

Thank them with points

If you use loyalty points, a rating can give the customer bonus points.

The basics

Why ask on the bill?

Most unhappy guests never complain. They just do not come back, and some post a bad review. Asking right at the table, while the visit is fresh, gives you the chance to fix it first.

The report shows ratings by day, the comments, and a tick to mark each complaint as handled. The daily sales email also counts the low ratings of the day.

How it works

  1. 1 Switch it on

    In Guest feedback settings, choose which order types print the QR.

  2. 2 Add your Google link

    Paste your Google review link for happy guests (optional).

  3. 3 Print the bill

    The QR is on the bill with a short line asking for a rating.

  4. 4 Read the ratings

    Open Reports, Guest feedback and tick complaints as handled.

Common questions

Can a guest rate twice?

No. Each bill takes one rating.

Does the guest need to sign in?

No. The QR link on the bill is the key, so scanning it is enough.

Is it in the app?

Settings and the report are on the web panel today. The QR prints from any device.

Works well with

ReportsSales, purchases, dues, expenses, tax and profit, as PDF or print. Coupons & loyaltyCoupons, discounts and loyalty points that bring customers back. Customer insightsSee who is new, who is regular, who is slipping away and who spends the most.

See guest feedback on your own menu

Book a free 30-minute demo with our team.

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