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Online and dine-in ordering

What is delivery app commission? How to work it out

AppZet team3 min readLast updated 5 October 2026

What makes up the cost

The commission (often 18% to 30%), 18% GST on that commission, a payment fee of about 2%, and often ads and discounts the restaurant pays for.

A quick example

On a ₹400 order at 25% commission: ₹100 commission, ₹18 GST on it and ₹8 payment fee. The restaurant pays about ₹126 and keeps ₹274.

How to cut it

Keep the apps for new customers, and move your regular customers to direct orders on your own online store.

How AppZet Billing handles it
  • The AppZet Billing online store takes no commission on any order.
  • Our free calculator shows your own saving per order, month and year.
Read the full guide →

Frequently asked questions

Is the commission the same for every restaurant?

No. It depends on your contract, city and the services you take. Check your payout statement.